Volkswagen Group Charging GmbH is a company with limited liability incorporated under German law and based in Berlin. Elli is a brand of Volkswagen Aktiengesellschaft, used by Volkswagen Group Charging GmbH.
Managing Directors:
Giovanni Palazzo
Dr. Tobias Canz
Mark Möller
Anja Christmann
Postal address:
Karl-Liebknecht-Str. 32, 10178 Berlin, Germany
Phone number: 00800 – 35541111*
Email: elli-support@elli.eco
Volkswagen Group Charging GmbH is registered with the Commercial Register of the District Court of Charlottenburg under the number HRB 208967 B.
The VAT identification number of Volkswagen Group Charging GmbH is DE319539746.
Content responsibility according to § 55 (2) of the German Interstate Broadcasting Treaty (RStV):
Giovanni Palazzo
Karl-Liebknecht-Str. 32, 10178 Berlin, Germany
Concept, design, and development of the website:
Volkswagen Group Charging GmbH & elbkapitäne GmbH & Co. KG Hamburg
The European Commission provides a platform for online dispute resolution (ODR), available at: http://ec.europa.eu/consumers/odr/.
Your complaint will be forwarded from there to the appropriate dispute resolution body.
Volkswagen Group Charging GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Status: January 2025
*Toll-free number. Charges may apply when calling from mobile networks depending on your provider’s tariff. Roaming fees may apply when calling from abroad.